Privacy

By using the website oslofinans.no, you accept that OSLO FINANS AS processes your personal data in accordance with this privacy statement, and current legislation on the protection of personal data.

What is personal information?

Personal information covers all information and assessments that can be linked to an individual. This can be first name, last name, address, email address, telephone number or other contact information.

How is my personal information handled?

OSLO FINANS AS is responsible for processing in accordance with the current rules on the protection of privacy information. We want to give you the best possible shopping experience with us, and here you will find an overview of how we handle your personal information according to The Personal Data Act, including EU Regulation 2016/679 (General Data Protection Regulation, hereinafter referred to as «GDPR»).

This is the personal data we process:

  • Personal information you register when you create a user and when you update your user, such as name, mobile number, e-mail address, etc. The information you provide may also be enriched via lookup services.
  • Information in connection with purchases on the website
  • Information about which pages you visit and general behavior on the website.
  • Information you provide via our customer service
  • Information via cookies

What is my privacy information used for?

By providing your personal information, you give your consent for us to use your information to provide the service you expect.

We use your personal information for the following purposes:

  • To create and manage your personal user account
  • For processing orders and returns via our online services
  • To send information about shipments
  • To contact you if there are any problems when we deliver goods to you
  • To be able to give you the best possible help when you contact us and to inform you about new or changed services
  • To be able to analyze how you use oslofinans.no, and constantly improve the website.

Do you share my personal information?

We only share your personal information with our suppliers within customer service, analysis / statistics, payment, transport and technical support. These providers need the information to be able to provide services to us within the framework of the processing activities set out in this statement. We have data processor agreements with the relevant suppliers that set clear limits on how they can use your personal information in accordance with current privacy regulations.

Where is my personal information stored?

All your personal information is stored within the EU / EEA, but some of our suppliers have technical support services located outside the EU / EEA. When using these support services, any processing of your personal data will be regulated in accordance with the EU / EEA standard contract for transfer to third countries or another approved transfer mechanism.

How can I manage my personal information?

You can choose to change your personal information at any time. You can either do this yourself if you have a user in the online store, or contact us for help.

  • If you want access to your personal information, you have the right to request this.
  • If you wish to have your personal information corrected, you have the right to request this.
  • If you wish to delete your personal information, you have the right to do so as long as we are not required by law to store it.
  • If you wish to limit the processing of your personal data, you have the right to request this.
  • You will receive information from us if we make corrections or delete your personal information, or if we restrict the processing.
  • You have the opportunity to demand that your personal information be disclosed in a structured, commonly used and machine-readable format, and to take the information with you to another company. This only applies to information you have actively provided.
  • You have the right to notify us if you believe we do not process your personal information correctly.

Who has access to my personal information?

Your personal data is only processed by authorized personnel who have access to the information by virtue of their professional position, and who are subject to an obligation to collect / use the data only for the specified and legitimate purpose for which they were collected.

How long do you store data?

Your personal information is stored for as long as is necessary to perform the services described in this statement, or as long as the law requires us to keep them. Then they are deleted.

How do you secure my personal data?

We store your personal information in our operating environments. Environments use standard security methods to prevent unauthorized access. We follow common standards to protect personal information and sensitive information.

How do the regulations regarding personal data work?

All processing of personal data, such as collection, registration, storage and disclosure, is subject to special rules, including in the Personal Data Act. OSLO FINANS AS is responsible for ensuring that the processing takes place in accordance with the rules of the Act, ie «processing manager». The Norwegian Data Protection Authority supervises that the regulations are complied with in Norway. You have the right to complain to the Norwegian Data Protection Authority about the processing carried out by the data controller in connection with this privacy statement.

Cookies

When you visit our website, a cookie is placed which is used to recognize your computer or mobile phone. It provides information about your activity on our website. It makes it easier for you, as cookies make your mobile phone or computer, among other things, remember login information on your next visit. Cookies also give us information about your behavior on our websites, which allows us to adapt more relevant content to you.